Terms & conditions

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PRICES:

Please use the booking tool or contact us directly using our contact form for our prices and availability.
We accept following types of credit cards: Visa & Master Card (Please note that due to significantly higher costs our hotel does NOT accept American Express anymore).

PAYMENT:

The total amount of the reservation will be charged upon making the reservation.

CANCELATION:

Please note that all of the reservations are non-refundable unless specifically listed otherwise. If canceled, modified, or in case of no-show, the total amount of the reservation will not be refunded. In case of no-show, the reservation is canceled for the entirety of the stay.

CHECK-IN/CHECK-OUT:

The check-in is between 14:00 – 21:00, check-out is possible between 8:00 – 11:00. Please keep mind that in case of late check-out we have a right to charge a price of day stay. Valid identification or passport may be required during check-in.
Later arrival than 21:00 is also possible. We would be glad if you let us know your expected arrival time, so reception can wait for you. The service of late arrival is surcharged.
Please note that in case of no-show until 21:00, the reservation will be cancelled without further notice.

SMOKING POLICY:

‘t hotel is a completely non-smoking facility. Any charges resulting from deodorizing the property or other smoke related maintenance shall be the financial responsibility of the occupant of said room; this includes but is not limited to false alarms with the Amsterdam Fire and Police Departments and lost revenue. Furthermore, the act of smoking voids any discount rate and said occupant will be financially responsible for all discounted room revenues.

DAMAGE TO HOTEL'S PROPERTY

We reserve the right to charge guests the cost of rectifying damage, caused by the deliberate, negligent or reckless act of the guest to the hotel’s property or structure. Should this damage come to light after the guest has departed, we reserve the right to make a charge to the guest’s credit card, or send an invoice for the amount to the registered address. We will however make every effort to rectify any damage internally prior to contracting specialists to make the repairs, and therefore will make an effort to keep any costs that the guest would incur to a minimum.

REMOVAL FROM HOTEL'S PROPERTY

We reserve the right to charge guests the cost of replacing any items that are removed from the premises by them without consent. The charge will be the full replacement amount of the missing item, including any carriage charges. Removal of hotel property includes the removal of keys (key from room / hotel / safe). If keys are lost or taken away by guest, we are entitled to charge full cost of replacement. Should the fact that the item is missing come to light after the guest has departed, we reserve the right to make a charge to the guests credit card, or send an invoice for the amount to the registered address.

CHILDREN

Children under 6 years of age stay in our hotel free of charge, with reservation of a double/family room.

PETS

Normally we do not accept pets. Please contact us directly for further information.